Basic Information

BrandVolkswagen
SeriesSantana
Year2019
First Registration2019/08
Mileage35,500km
Transfer Count1times
FuelGasoline
TransmissionAutomatic
Engine1.5L 112 L4
Color
Seats5seats

Q&A

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Can I request the original factory parameter sheet for the vehicle (such as the standard camber angles and toe values) from your after-sales service so I can do a four-wheel alignment locally?

This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.

If my local repair shop damages the vehicle due to lack of special tools, does that fall under your extended warranty?

Absolutely not. Any secondary damage caused by overseas non-professional repairs, violent disassembly, or the use of inferior replacement fluids will immediately void any form of "extended parts compensation" we provide.

Can I authorize my local partner in China to sign the car purchase contract on my behalf?

Yes, but you must provide a legally certified Power of Attorney (POA) authenticated by your country's notary or embassy. Contracts signed without legal authorization will not be recognized by our Ministry of Justice.