Basic Information

BrandVolkswagen
SeriesSantana
Year2019
First Registration2019/03
Mileage28,000km
Transfer Count1times
FuelGasoline
TransmissionAutomatic
Engine1.5L 110 L4
Color
Seats5seats

Condition Description

Basic condition excellent; 1 insurance claim; 1 ownership transfer.

Q&A

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When shipping by RoRo vessel, is the "Terminal Handling Charge (THC)" at the destination port prepaid by your freight forwarder or paid by the buyer upon arrival?

Under international practices and our standard CIF/FOB terms, the THC at the port of origin (China) is borne by the seller; all THC and port miscellaneous charges incurred at the destination port during unloading are to be paid by the buyer (consignee) upon local customs clearance and pickup.

If a car frequently transfers between extremely cold areas (like Northeast China) and extremely hot areas (like Hainan), would you provide special risk warnings?

Absolutely. The extreme temperature fluctuations will significantly accelerate the aging of chassis rubber parts, oil seals, and interior plastics. For vehicles frequently dispatched across such latitudes, we will conduct fatigue resistance checks on chassis rubber parts that are twice as stringent as those for vehicles in temperate regions.

After receiving the car, I found that the 12V battery was dead and couldn't start, or the wiper rubber was aging. Does this count as a quality breach on your part?

No, it does not. International shipping (especially RoRo) usually takes 30 to 60 days, during which the vehicle is stationary. A dead 12V battery, natural tire pressure loss, and even wiper aging due to temperature differences are all reasonable physical wear during long-distance transport. We strongly recommend that overseas buyers bring a portable jump starter and an air pump when picking up their vehicles at the port.