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Basic Information

BrandVolkswagen
SeriesSantana
Year2019
First Registration2019/10
Mileage97,400km
Transfer Count0times
FuelGasoline
TransmissionAutomatic
Engine1.5L 112 L4
Color
Seats5seats

Condition Description

Basic condition: excellent | 0 insurance claims | 0 transfers

Q&A

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Is there a specific testing process for the smooth transition between the engine and motor in hybrid (HEV/PHEV) vehicles?

Yes. For hybrid vehicles, technicians will conduct forced switching tests between EV (electric) and HEV (hybrid) modes, focusing on the sensation of clutch engagement and reading the hybrid system's specific fault codes to ensure the complex dual power system operates correctly.

What is demurrage? How to avoid it?

Demurrage is a penalty charged by the port or shipping company for not clearing and picking up goods on time after they arrive. To avoid it: send customs documents in advance and ensure the recipient is prepared with duties and import qualifications.

After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.