A realistic timeline: sourcing and negotiation 3-7 days; deposit and booking 1-2 days; pre-shipment inspection 2-4 days; export clearance and vessel booking 7-14 days; sea freight 2-5 weeks depending on destination; import customs clearance and port release 5-10 days. Overall, plan for roughly 5-8 weeks from order to port of destination by sea. For Central Asia and Russia by rail, 2-3 weeks total is common. Tips: ask the exporter for a written schedule with milestones (inspection done, customs cleared, vessel loaded, ETA); track the vessel yourself once you have the container or booking number; and remember Chinese holidays — Chinese New Year and Golden Week can add 1-2 weeks of delay.

Due to legal restrictions preventing unregistered vehicles from high-speed driving on public roads in China, most of our dynamic tests are conducted in a closed area (with a maximum speed of around 60 km/h). This is sufficient to test for suspension noise and low gear smoothness, but it cannot simulate high-speed wind noise and tire balance vibrations at 120 km/h.

Start by checking the after-sales clause in your contract—reputable exporters typically offer 3-12 months of parts support. The usual process: send the exporter a fault description with photos or a short video, plus your VIN and contract number. They will confirm whether it is a warranty case or a paid parts order. For warranty claims, common resolutions are free parts shipped with your next container, or a credit/refund for parts you source locally. Keep all communication in writing. To avoid long waits, ask for the OE part numbers in advance and check whether local dealers stock the same components—many Chinese brands share suppliers. Ordering common wear parts (filters, brake pads) together with the car shipment is the cheapest option by far.