Basic Information

BrandVolkswagen
SeriesSantana
Year2020
First Registration2020/01
Mileage31,500km
Transfer Count0times
FuelGasoline
TransmissionManual
Engine1.5L 112 L4
Color
Seats5seats

Condition Description

Basic vehicle condition is good; 4 insurance claims; 0 ownership transfers.

Q&A

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For PHEV plug-in hybrid models, are you responsible if overseas technicians do not follow the dedicated hybrid mode for exhaust during oil changes, leading to engine overheating?

This is a typical case of "secondary damage caused by unprofessional rescue." Many hybrid vehicles require access to "maintenance mode" via engineering computers to allow the water pump to run at full speed for exhaust. We do not bear any moral or financial responsibility for cylinder damage caused by local technicians' misoperation.

Will the vehicle undergo deep cleaning, thorough washing, or exterior refurbishment before being shipped for export?

Before export, we perform a standard external wash and interior vacuuming to meet basic hygiene inspection requirements by customs. However, we do not engage in deceptive "refurbishments" (such as repainting large areas with cheap paint or using low-quality interior refurbishing agents) to preserve the vehicle's true physical condition for buyer assessment.

Are you responsible for re-spraying the chassis anti-rust coating (armor) if it is eroded by salt spray during sea transport?

No, we are not responsible. The high salt and humidity of the marine environment do have an impact on the chassis surface. We recommend buyers in tropical islands or countries that use salt for winter snow removal to perform a thorough chassis anti-rust spray locally immediately after the vehicle arrives.