Basic Information

BrandVolkswagen
SeriesSantana
Year2020
First Registration2020/09
Mileage103,400km
Transfer Count1times
FuelGasoline
TransmissionManual
Engine1.5L 112 L4
Color
Seats5seats

Condition Description

Basic condition: excellent | 0 insurance claims | 1 transfer

Q&A

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For PHEV plug-in hybrid models, are you responsible if overseas technicians do not follow the dedicated hybrid mode for exhaust during oil changes, leading to engine overheating?

This is a typical case of "secondary damage caused by unprofessional rescue." Many hybrid vehicles require access to "maintenance mode" via engineering computers to allow the water pump to run at full speed for exhaust. We do not bear any moral or financial responsibility for cylinder damage caused by local technicians' misoperation.

Will you provide a comprehensive landing cost calculation for different destination ports (e.g., Jebel Ali Port vs. Mombasa Port)?

We will provide a detailed logistics and insurance cost table from the port of origin to the destination port, but since we do not have access to the rapidly changing tariff dynamics of multiple countries, we cannot provide an absolute "Delivered Duty Paid (DDP)" calculation.

What should I do if the roll-on/roll-off vessel carrying my vehicle experiences a fire or a typhoon at sea causing damage?

Under CIF (Cost, Insurance, and Freight) terms, we will insure your vehicle with a reputable international insurance company for "All Risks" before shipment. If total loss or partial damage occurs during sea transport, the risk transfers to you once the goods cross the ship's rail. However, sellwellauto will not stand by; we will assist you in preparing complete claims documentation (such as the bill of lading, invoice, and damage photos) to initiate a cross-border claim process with the insurance company, minimizing your financial loss.