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Basic Information

BrandVolkswagen
SeriesSantana
Year2020
First Registration2020/11
Mileage90,000km
Transfer Count0times
FuelGasoline
TransmissionAutomatic
Engine1.5L 112 L4
ColorWhite
Seats5seats

Condition Description

Reframed, original vehicle, has been repainted, first-hand.

Document Information

Inspection Expiry Date-
Warranty Expiry Date-
Insurance Expiry Date2026/11

Q&A

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How to ensure there are no stubborn odors in the car (like smoke, pet smells, or mold)?

Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.

For claims due to damage in transit, will the insurance company's compensation be paid directly to the buyer or the seller?

Under CIF terms, the beneficiary of the insurance policy will be endorsed to the buyer. Once the claim is successful, the insurance company's foreign currency compensation will be directly deposited into the buyer's designated overseas company or personal account.

After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.