Basic Information

BrandVolkswagen
SeriesSantana
Year2021
First Registration2021/12
Mileage31,300km
Transfer Count0times
FuelGasoline
TransmissionManual
Engine1.5L 112 L4
Color
Seats5seats

Condition Description

Basic vehicle condition is excellent; no claims; no transfers.

Q&A

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Can I designate my freight forwarder in China to pick up the goods directly from your warehouse (EXW delivery)?

Yes, but this falls under EXW (Ex Works) terms. In this case, the seller's risk transfers at the moment the goods are ready at the warehouse. Any subsequent domestic trucking accidents, customs inspections at the port, or issues with obtaining export licenses will be fully borne by your designated freight forwarder.

After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

Will both smart keys that came with the vehicle be sent along with it?

Our delivery standard is 'As-Is'. If the original owner only hands over one key at the time of collection, the report will clearly state 'Keys: 1'. Do not assume that all used cars come with two keys, as the cost of reprogramming smart keys overseas is very high.