It depends on the brand and model, so verify before you buy. Three things to check. First, connectivity: many Chinese EVs use embedded SIMs tied to Chinese carriers. Abroad, remote app control, live navigation and some cloud services may stop working unless the car can switch to a local SIM or the brand operates servers in your region. Second, language and navigation: ask the exporter to show the system menu in English or your language, and confirm the maps can be switched to your region — some head units carry China-only map data. Third, charging: verify the charge port standard (GB/T, CCS or Type 2) and whether the onboard AC charger accepts your local grid voltage and frequency. Also ask about OTA updates: official overseas models usually receive them; grey-import cars often do not. Get these answers in writing from the seller, and test the connected features over a video call before shipping.

Vetting takes a day and can save you thousands. Work through this checklist. Verify the business: ask for the company registration number and check it on China's National Enterprise Credit Information system or a commercial registry tool. Confirm the registered address matches where they claim to operate, and that their business scope includes vehicle export. Check export credentials: they must hold a used-vehicle export license issued by Chinese commerce authorities. Ask for the license and a recent export declaration showing they actually ship cars. Test their knowledge: a real exporter answers detailed questions about your destination country's import rules (age limits, left/right-hand drive, emission standards) without hesitation. Vague answers about your own country's requirements are a red flag. Structure payments safely: small deposit (10-20%), balance only against inspection reports and shipping documents, ideally through a payment method with recourse. Refuse full prepayment by irreversible transfer—no legitimate exporter requires it.

The commercial invoice and export license we provide are based on the vehicle's underlying VIN and official Chinese nameplate data. If there are minor discrepancies with the destination country's customs system parameters (such as curb weight), we will issue a "Parameter Explanation Letter" stamped by our company to assist you in explaining, but we cannot change the official document data.