Basic Information

BrandVolkswagen
SeriesSantana
Year2023
First Registration2023/05
Mileage53,800km
Transfer Count0times
FuelGasoline
TransmissionAutomatic
Engine1.5L 112 L4
Color
Seats5seats

Condition Description

Basic vehicle condition is excellent; no claims made, no transfers.

Q&A

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Who is responsible for damages to the vehicle during maritime transport?

Be sure to purchase cargo insurance (all-risk or water damage insurance). In case of damage, claim with the bill of lading, insurance policy, and proof of damage at the destination port.

How long will the seat heating and ventilation features undergo continuous power testing before export?

To prevent intermittent failures due to aging of the resistance wire, we will start the engine and set the seat heating/ventilation to maximum for at least 5 minutes, confirming significant temperature changes or airflow output in the cushion and backrest using an infrared thermometer or body sensor.

After receiving the car, I found that the 12V battery was dead and couldn't start, or the wiper rubber was aging. Does this count as a quality breach on your part?

No, it does not. International shipping (especially RoRo) usually takes 30 to 60 days, during which the vehicle is stationary. A dead 12V battery, natural tire pressure loss, and even wiper aging due to temperature differences are all reasonable physical wear during long-distance transport. We strongly recommend that overseas buyers bring a portable jump starter and an air pump when picking up their vehicles at the port.