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Basic Information

BrandVolkswagen
SeriesSantana
Year2023
First Registration2023/03
Mileage118,400km
Transfer Count0times
FuelGasoline
TransmissionManual
Engine1.5L 112 L4
Color
Seats5seats

Condition Description

Basic condition good; 1 insurance claim; 0 transfers

Q&A

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If the record of a vehicle's first maintenance is missing from the system, how do you determine its early wear condition?

Many car owners do not have their first maintenance done at authorized dealerships, leading to gaps in early data. In such cases, we do not blindly trust the odometer; instead, we analyze the tire production dates and wear levels, as well as the depth of grooves on the brake disc edges, using the "gold standard" of physical wear to infer the intensity of early use.

Can I request the original factory parameter sheet for the vehicle (such as the standard camber angles and toe values) from your after-sales service so I can do a four-wheel alignment locally?

This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.

If I am not satisfied with the exclusive video inspection, can the deposit be fully refunded?

It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.