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Basic Information

BrandVolkswagen
SeriesSantana
Year2023
First Registration2023/04
Mileage41,000km
Transfer Count0times
FuelGasoline
TransmissionManual
Engine1.5L 112 L4
ColorWhite
Seats5seats

Condition Description

Original paint

Q&A

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After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

If a coup occurs in the destination country or if import regulations are suddenly changed, preventing the vehicle from clearing customs, does this count as force majeure?

It completely falls under force majeure. After the delivery is completed (crossing the ship's rail) under FOB or CIF terms, the seller (us) bears no liability for refunds or compensation due to political risks or legal changes in the destination country that hinder customs clearance or lead to confiscation.

How can we verify the integrity of a vehicle's airbag system through technical means, ensuring it has never been deployed or repaired with resistors?

The method to deceive the dashboard warning light is to install a resistor. Our technicians will deeply read the real-time resistance values from the airbag control module (SRS Module) data stream and check for any non-factory stitching or adhesive marks on the steering wheel/passenger panel to uncover the disguise.