Customs clearance at destination is usually handled by a licensed customs broker, not the exporter. You can hire one yourself or use a broker recommended by your shipping agent. The typical flow: your broker files the import declaration using the documents the exporter must provide — the commercial invoice, packing list, bill of lading, and the certificate of origin. Depending on your country's rules, you will also need to pay import duty, VAT or sales tax, and any excise or environmental levies before the car is released. Things that commonly delay clearance: mismatched VIN numbers between documents, missing pre-shipment inspection certificates (required in some African and Middle Eastern countries), or non-compliance with your country's used-car import age limits. Budget 3–10 working days for clearance after the vessel arrives, plus storage fees if documents are incomplete. Tip: send all documents to your broker for review before the ship departs China — fixing errors at origin is much cheaper than demurrage at destination.

This is considered a force majeure risk. We will require the vehicle's state of charge (SOC) to be maintained in a safe dormant range of 30%-50% before loading, and we will insure you for all marine risks under CIF terms. If the battery suffers thermal runaway total loss due to abnormal cargo hold temperatures, the insurance company will compensate.

A typical safe flow looks like this: 1. Sourcing: you pick a car from listings; the exporter confirms availability, sends photos, video and a condition report. 2. Contract: a written sales contract stating VIN, price, included costs, inspection standards and delivery terms (FOB or CIF). 3. Deposit: usually 10–30% after you or a third party verify the car. Pay to a company account, never personal. 4. Inspection: independent pre-shipment inspection; you approve the report before shipping. 5. Balance payment: due before shipment, against copy of the bill of lading. 6. Shipping and documents: exporter sends original documents by courier; you track the vessel. 7. Arrival: your customs agent clears the car, you pay duties and collect it. Timeline: typically 3–8 weeks from deposit to arrival, depending on route. Any exporter pushing for 100% upfront payment should be treated as a red flag.