This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.

Yes, but this falls under EXW (Ex Works) terms. In this case, the seller's risk transfers at the moment the goods are ready at the warehouse. Any subsequent domestic trucking accidents, customs inspections at the port, or issues with obtaining export licenses will be fully borne by your designated freight forwarder.

Once the car system (especially in a closed ecosystem) undergoes a major version upgrade, its bootloader is usually locked, preventing downgrades. If this happens, there is basically no solution in an overseas environment. Therefore, we strongly warn: do not blindly insert a USB drive to upgrade while offline.