Basic Information

BrandVolkswagen
SeriesT-Cross
Year2020
First Registration2020/03
Mileage35,600km
Transfer Count0times
FuelGasoline
TransmissionManumatic
Engine1.5L 113 L4
Color
Seats-

Condition Description

Basic vehicle condition is good; claimed once; no transfers.

Q&A

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After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

How do you assess the bearing wear of the motor and the oil condition of the reducer?

The technician will put the vehicle in neutral on the lift, rotate the wheels, and listen for any abnormal metal gear whine from inside the motor reducer, and check for gear oil leaks at the joints of the reducer housing.

If the customs of the destination country values the vehicle higher than your commercial invoice amount, leading to a surge in duties, who is responsible?

The customs of the destination country has the right to disregard the commercial invoice and reassess the value based on its internal database (such as the customs valuation red book). Any additional duties incurred are a result of the importing country's policy and are fully borne by the buyer (importer).