Basic Information

BrandVolkswagen
SeriesT-Cross
Year2021
First Registration2021/03
Mileage20,000km
Transfer Count-
FuelGasoline
TransmissionDCT
Engine1.4T 150 L4
ColorOther
Seats-

Q&A

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If I accidentally lose my only smart key while overseas, can you provide the key code remotely?

It's extremely difficult. The security level of Chinese brand immobilizers is very high, and you must connect a specialized factory computer to the vehicle's OBD and be online with the domestic server to match it. Losing all keys usually means you need to replace the entire lock cylinder and anti-theft control module while overseas.

Are there specific tests to check if the soundproofing material is intact in a second-hand new energy vehicle equipped with run-flat tires?

We cannot open each tire to inspect the inside. However, if a visual inspection reveals severe creases on the tire sidewall, it indicates that the run-flat tire has been driven for a long time at zero pressure, damaging its internal structure. We would recommend replacing it before shipping.

How can we ensure that the electronic parking brake (EPB) servo motor does not seize the brake disc due to rust after long sea transport?

This is a common issue with sea transport. If the vehicle is parked at a humid dock, the EPB can easily rust to the brake disc. In addition to testing its release before shipping, we try to ask dock workers to secure the wheels with chocks instead of fully engaging the electronic parking brake.