Basic Information

BrandVolkswagen
SeriesT-Cross
Year2021
First Registration2021/03
Mileage50,000km
Transfer Count1times
FuelGasoline
TransmissionDCT
Engine1.4T 150 L4
Color
Seats-

Condition Description

Excellent basic condition; 0 insurance claims; 1 transfer of ownership.

Q&A

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After receiving the car, I found that the 12V battery was dead and couldn't start, or the wiper rubber was aging. Does this count as a quality breach on your part?

No, it does not. International shipping (especially RoRo) usually takes 30 to 60 days, during which the vehicle is stationary. A dead 12V battery, natural tire pressure loss, and even wiper aging due to temperature differences are all reasonable physical wear during long-distance transport. We strongly recommend that overseas buyers bring a portable jump starter and an air pump when picking up their vehicles at the port.

What should I do if I find obvious defects on the exterior that were not mentioned in the inspection report after receiving the car?

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

Is there a mechanical emergency switch if the hidden door handle cannot pop out due to extreme cold?

Almost all compliant models with hidden door handles have a mechanical emergency pull cable designed inside the car or under the vehicle. If the target country's climate is extreme, we will record a practical emergency door opening tutorial video for you before shipping.