Most Chinese brands provide owner manuals in Chinese only, but you can usually get an English version through three channels: ask the exporter (many keep PDF copies), download from the brand's overseas website, or use the car's built-in infotainment system which is often switchable to English. For parts, start with the VIN. Send it to the exporter and ask for the OEM part numbers you need — many parts are shared across models sold domestically and abroad. Common wear items (filters, brake pads, suspension components) are increasingly stocked by international parts platforms and can be shipped within days. For body panels and brand-specific electronics, ordering directly from China via the exporter is often the only option, so factor a 2–6 week wait into your planning. Practical tip: before buying, ask the exporter for a parts price list for the specific model. If they cannot supply one, that is a warning sign about after-sales support. Keep a small stock of common consumables in advance to avoid downtime.

The commercial invoice and export license we provide are based on the vehicle's underlying VIN and official Chinese nameplate data. If there are minor discrepancies with the destination country's customs system parameters (such as curb weight), we will issue a "Parameter Explanation Letter" stamped by our company to assist you in explaining, but we cannot change the official document data.

A realistic timeline: sourcing and negotiation 3-7 days; deposit and booking 1-2 days; pre-shipment inspection 2-4 days; export clearance and vessel booking 7-14 days; sea freight 2-5 weeks depending on destination; import customs clearance and port release 5-10 days. Overall, plan for roughly 5-8 weeks from order to port of destination by sea. For Central Asia and Russia by rail, 2-3 weeks total is common. Tips: ask the exporter for a written schedule with milestones (inspection done, customs cleared, vessel loaded, ETA); track the vessel yourself once you have the container or booking number; and remember Chinese holidays — Chinese New Year and Golden Week can add 1-2 weeks of delay.