Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

Under CIF (Cost, Insurance, and Freight) terms, we will insure your vehicle with a reputable international insurance company for "All Risks" before shipment. If total loss or partial damage occurs during sea transport, the risk transfers to you once the goods cross the ship's rail. However, sellwellauto will not stand by; we will assist you in preparing complete claims documentation (such as the bill of lading, invoice, and damage photos) to initiate a cross-border claim process with the insurance company, minimizing your financial loss.

Odometer tampering is a common risk in the global used car industry. We verify the data by extracting transmission mileage from the OBD computer, checking the most recent maintenance record's mileage, and consulting the national traffic management app for annual inspection records. If there are irreconcilable discrepancies or conflicts in the data, we classify it as a tampered vehicle and refuse to export it.