Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

FOB (Free On Board): Includes the purchase price of the vehicle, transfer fees for registration in China, export license fees, logistics costs for trucking to the port within China, and port handling and customs fees. CIF (Cost, Insurance, and Freight): In addition to FOB, it includes the shipping cost from China to your designated destination port (RoRo or container), as well as cargo insurance during international shipping.

For B2B large customer orders, a "sampling + full inspection" dual regulation is adopted. Core parameters (no major accidents, no water damage or fire) are subject to 100% inspection per vehicle; appearance and condition are uniformly graded (e.g., uniformly purchasing Grade A), and panoramic images of all vehicles in the batch along with a core indicators comparison list are provided before shipment.