We must inform you objectively: Most Chinese car manufacturers' connected services (cloud servers) are restricted by data security regulations and overseas network limitations. Once the vehicle leaves China, the factory-installed SIM card will become inactive. This means that official OTA upgrades and factory mobile app remote controls (like pre-cooling the car or unlocking doors) typically cannot be used overseas. The vehicle will operate as a standalone version, but this will not affect basic driving and physical button functions.

This is a common issue with sea transport. If the vehicle is parked at a humid dock, the EPB can easily rust to the brake disc. In addition to testing its release before shipping, we try to ask dock workers to secure the wheels with chocks instead of fully engaging the electronic parking brake.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.