We repeatedly confirm and emphasize to buyers before sale: after leaving mainland China, most Chinese smart electric vehicle ecosystems (such as cloud voice assistants, online maps, OTA updates) will be permanently offline. You are purchasing a hardware platform with excellent mechanical quality and a three-electric system; please use it as a "standalone" vehicle. Do not trust false promises from other channels claiming "perfect overseas unlocking and continuous official OTA updates."

It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

Air suspension is very delicate. If, after the vehicle has been stationary for about 12 hours, the height on one side of the vehicle drops more than 1.5 cm when measured from the wheel arch to the tire, we will determine that there is a slight air leak in the air spring or distribution valve on that side and warn you of the high subsequent repair costs.