Basic Information

BrandVolkswagen
SeriesTharu
Year2022
First Registration2022/01
Mileage37,300km
Transfer Count0times
FuelGasoline
TransmissionDCT
Engine1.4T 150 L4
Color
Seats-

Condition Description

Basic condition good; 1 insurance claim; 0 transfers

Q&A

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After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

Can the voice assistant in the smart cockpit control the air conditioning and windows while offline?

Most leading Chinese brands' car systems support "offline voice commands" (like adjusting temperature and opening windows). However, if recognition fails due to accent or language limitations (only standard Chinese is supported), you can always control it via the physical screen.

For claims due to damage in transit, will the insurance company's compensation be paid directly to the buyer or the seller?

Under CIF terms, the beneficiary of the insurance policy will be endorsed to the buyer. Once the claim is successful, the insurance company's foreign currency compensation will be directly deposited into the buyer's designated overseas company or personal account.