Handling claims with an overseas exporter works best when expectations are set before payment. Prevention: put the inspection standard, photo/video evidence requirements, and a dispute clause into the sales contract. Keep all chat records and payment receipts. Typical process if issues arise: 1) Notify the exporter within 48-72 hours of delivery with photos/videos as evidence. 2) Most disputes fall into two buckets: shipping damage (handled via marine insurance — this is why insurance matters) or undisclosed mechanical defects (handled per contract, often via partial refund, spare parts, or repair cost sharing). Realistic expectations: exporters rarely accept returns, so negotiate compensation instead. A reputable company will usually cover reasonable repair costs for defects confirmed to pre-exist shipment. Tip: for higher-value cars, hire a local third-party inspection at destination as final evidence — it strengthens any claim significantly.

Obtaining precise internal resistance at different SOC levels requires disassembling the battery pack and connecting it to a professional charge-discharge cabinet for several days of cycling tests. This is beyond the scope of non-destructive used car inspections; we only provide real-time estimated internal resistance data based on OBD port readings.

A proper pre-shipment inspection is more than photos — it is a documented technical examination covering four areas. 1. Structure: paint thickness readings across the body, weld inspection of pillars and chassis rails, rust assessment underneath. 2. Mechanical: engine compression or at least a cold-start video, transmission shifts through all gears, suspension noise test on uneven roads, brake pad and disc thickness measurements. 3. Electronics: full OBD diagnostic scan with printed fault codes, all lights, windows, AC, infotainment, and driver-assistance functions tested. 4. Documentation: VIN and engine number physically matched to the registration certificate, photos of the certificate itself. Insist on a written report with photos, measured values, and a clear pass/fail conclusion per section. Make final payment conditional on this report, not on the seller's word or showroom-condition photos.