Basic Information

BrandVolkswagen
SeriesTiguan L
Year2019
First Registration2019/04
Mileage600,000km
Transfer Count-
FuelGasoline
TransmissionDCT
Engine2.0T 186 L4
ColorOther
Seats-

Q&A

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For PHEV plug-in hybrid models, are you responsible if overseas technicians do not follow the dedicated hybrid mode for exhaust during oil changes, leading to engine overheating?

This is a typical case of "secondary damage caused by unprofessional rescue." Many hybrid vehicles require access to "maintenance mode" via engineering computers to allow the water pump to run at full speed for exhaust. We do not bear any moral or financial responsibility for cylinder damage caused by local technicians' misoperation.

Will all electronic buttons in the car (windows, air conditioning, seat adjustments) undergo electrical testing?

Testing is mandatory. Troubleshooting electrical devices in the car is part of the standard procedure. We will test the window lift motors, mirror folding, air conditioning compressor and fan, electric seat tracks, etc. Any stuttering or failure of electronic components will be recorded.

Will you conduct a thorough inspection of the engine and transmission of the used car?

We will never perform blind deep disassembly unless there are clear severe fault codes or extreme noises. The sealing of the engine and transmission is crucial, and compromising the factory seals to investigate non-existent issues is unprofessional. We rely on data flow and external acoustic and fluid analysis to make judgments.