This is considered a force majeure risk. We will require the vehicle's state of charge (SOC) to be maintained in a safe dormant range of 30%-50% before loading, and we will insure you for all marine risks under CIF terms. If the battery suffers thermal runaway total loss due to abnormal cargo hold temperatures, the insurance company will compensate.

We will proactively provide a third-party inspection report (such as from Check Doctor), support customers in re-inspection at the store, and promise "return of major accident vehicles."

We will remove the chassis guard to physically inspect the battery pack's lower shell for serious dents or scratches, and check for signs of mud or sand intrusion in the waterproof vent at the edge of the battery pack.