Four insurance claims. Hood, headlights, tailgate, and rear panel replaced. Extensive paint damage to the rear panel. Photos shown to the customer. Detailed records shared with the customer. Clear contract notes regarding accident vehicle. Repair: Front and rear bumpers, right rear door, right rear fender, and left side beam repainted.
No, we are not responsible. The high salt and humidity of the marine environment do have an impact on the chassis surface. We recommend buyers in tropical islands or countries that use salt for winter snow removal to perform a thorough chassis anti-rust spray locally immediately after the vehicle arrives.
This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.
We will carefully check if the chassis number on the windshield, chassis, and door frame matches.
