There are various reasons, including but not limited to: financial needs, restrictions from lottery policies, moving abroad, or dissatisfaction with certain features of the vehicle. We will ensure that the vehicle was not sold due to catastrophic failures by ruling out major accidents, water damage, and flooding.

Be sure to verify the draft Bill of Lading as soon as possible after the ship departs. Once the original is issued, changes will incur high amendment fees and may prevent the customer from picking up the goods.

It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.