If the buyer's country is under international sanctions, or if the buyer fails to provide a legitimate source of funds leading to the bank returning the payment, all transfer fees and exchange rate losses incurred during this period are to be borne entirely by the buyer.

Rules differ by country. Many markets limit the age of imported used cars (commonly 3-5 years), require left-hand drive, and set minimum emission standards such as Euro 4, 5 or 6. Some regions additionally require a local conformity certificate before the car arrives. Practical steps before any deposit: check your customs authority's official website, or spend 20 minutes with a local customs broker who imports vehicles regularly; give the exporter your country's requirements and the VIN, and ask for proof of the car's emission level (China's standards map roughly to Euro equivalents); confirm the exact model was legally exportable from China. A short verification call at the start can prevent the car being refused entry — or impounded — months later.

Yes. We will apply to customs or the trade promotion agency for a specific version of the certificate of origin (such as ASEAN Form E, China-ASEAN FTA certificate, etc.) to assist you in legally enjoying significant or even zero tariff treatment at the destination port.