If the car has been maintained at an authorized dealer, we can extract the desensitized official maintenance history (including entry time, mileage, and maintenance items) through a paid third-party data provider and provide it to you. If some year records are missing, we will honestly inform you that the "records are incomplete."

This involves personal privacy, and we have no right or ability to retrieve personal driving violation records from the traffic police system. We can only infer if there was aggressive driving by checking if the engine has been reprogrammed with a higher-level ECU (stage 1/2) or if the transmission has a history of severe overheating.

Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.