Our delivery standard is 'As-Is'. If the original owner only hands over one key at the time of collection, the report will clearly state 'Keys: 1'. Do not assume that all used cars come with two keys, as the cost of reprogramming smart keys overseas is very high.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.

State of Health (SOH) tells you how much of the original battery capacity remains. Here's how to use it. Reading the report: SOH is usually shown as a percentage of original capacity. A car at 90% SOH retains roughly 90% of its original range. Also check for cell imbalance (voltage spread between modules)—a low SOH with balanced cells is often fine, but high imbalance causes sudden range drops and charging problems. Acceptable thresholds: for a car under 3 years old, expect 90%+ SOH. For 3-5 years, 85-90% is normal. Below 80% SOH, the battery may soon need replacement—replacement costs can exceed the car's value, so negotiate hard or walk away. How to verify: don't trust a screenshot. Ask for a live screen recording of the diagnostic app (like the brand's official tool) starting from the car's VIN page. Cross-check the fast-charging curve: a healthy battery charges at near-peak rate up to 60-70%; a degraded one tapers early. Finally, remember that hot climates degrade batteries faster—if the car spent its life in southern China, scrutinize SOH more carefully.