Rules differ by country. Many markets limit the age of imported used cars (commonly 3-5 years), require left-hand drive, and set minimum emission standards such as Euro 4, 5 or 6. Some regions additionally require a local conformity certificate before the car arrives. Practical steps before any deposit: check your customs authority's official website, or spend 20 minutes with a local customs broker who imports vehicles regularly; give the exporter your country's requirements and the VIN, and ask for proof of the car's emission level (China's standards map roughly to Euro equivalents); confirm the exact model was legally exportable from China. A short verification call at the start can prevent the car being refused entry — or impounded — months later.

Handling claims with an overseas exporter works best when expectations are set before payment. Prevention: put the inspection standard, photo/video evidence requirements, and a dispute clause into the sales contract. Keep all chat records and payment receipts. Typical process if issues arise: 1) Notify the exporter within 48-72 hours of delivery with photos/videos as evidence. 2) Most disputes fall into two buckets: shipping damage (handled via marine insurance — this is why insurance matters) or undisclosed mechanical defects (handled per contract, often via partial refund, spare parts, or repair cost sharing). Realistic expectations: exporters rarely accept returns, so negotiate compensation instead. A reputable company will usually cover reasonable repair costs for defects confirmed to pre-exist shipment. Tip: for higher-value cars, hire a local third-party inspection at destination as final evidence — it strengthens any claim significantly.

It's not mandatory. Four-wheel alignment and dynamic balance are part of routine maintenance. During long-distance towing and sea transport, the suspension may experience slight changes in stress. We recommend that buyers perform a four-wheel alignment locally after picking up the vehicle at the destination port and replacing tires suitable for local road conditions.