Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

Absolutely not. Exporting used cars requires clear proof of foreign currency receipts in USD/EUR (water bill) to be provided to the Chinese foreign exchange administration, customs, and tax authorities for document verification. Cryptocurrencies are considered illegal settlement channels.

It usually refers to very small stone chips on the hood from high-speed driving, nail scratches on the inside of door handles, slight curb scratches on the edges of wheels, and minor wear on interior plastic parts. These do not affect the vehicle's functionality or corrosion resistance.