Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Yes. Third-party service providers in logistics, inspection, customs clearance, and finance can join the platform as "service providers."

We use an internationally certified electronic signature platform (such as DocuSign or Adobe Sign). Each signed contract generates a digital certificate with a timestamp and encrypted hash value, which has full legal defense effectiveness in international arbitration courts.