It usually refers to very small stone chips on the hood from high-speed driving, nail scratches on the inside of door handles, slight curb scratches on the edges of wheels, and minor wear on interior plastic parts. These do not affect the vehicle's functionality or corrosion resistance.

Absolutely not. The U.S. DOT and EPA have strict import restrictions on non-compliant vehicles. Any Chinese used car that is not 25 years old and not produced to U.S. standards will face mandatory crushing and destruction upon arrival at U.S. ports. We directly reject such non-compliant orders.

Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.