It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

Most models adjust through the central control screen menu, while a few models (like some BYD or MG) retain physical levers or paddles on the center console or steering wheel. We will check if the drag feel when the system engages is linearly normal.

Mainstream Chinese automakers rarely publish official English versions of their underlying circuit diagrams. We can provide some models' original Chinese technical documents (PDF) for B2B clients, which you will need to translate for your local mechanics using translation software.