Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.

It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.

Battery condition is the single most important — and most expensive — variable in a used EV. Ask for a State of Health (SOH) report: in China, dealers and authorized service centers can read it via the manufacturer diagnostic system. It shows remaining capacity as a percentage of the original. Rule of thumb: above 90% is excellent, 85-90% is acceptable for the price, below 80% needs a serious price cut or battery refurbishment. Also get the battery's full charge and discharge history (次数) — a 3-year-old car with 800 fast-charge cycles has lived a harder life than one with 200. Physically, inspect the battery pack enclosure on a lift for dents, corrosion, or coolant leaks. Check that DC fast charging works during a test charge. Finally, verify the battery is not covered by an open recall or replacement program — this is both a risk and sometimes a free upgrade.