If the car has been maintained at an authorized dealer, we can extract the desensitized official maintenance history (including entry time, mileage, and maintenance items) through a paid third-party data provider and provide it to you. If some year records are missing, we will honestly inform you that the "records are incomplete."

It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.

It depends on the brand and model, so verify before you buy. Three things to check. First, connectivity: many Chinese EVs use embedded SIMs tied to Chinese carriers. Abroad, remote app control, live navigation and some cloud services may stop working unless the car can switch to a local SIM or the brand operates servers in your region. Second, language and navigation: ask the exporter to show the system menu in English or your language, and confirm the maps can be switched to your region — some head units carry China-only map data. Third, charging: verify the charge port standard (GB/T, CCS or Type 2) and whether the onboard AC charger accepts your local grid voltage and frequency. Also ask about OTA updates: official overseas models usually receive them; grey-import cars often do not. Get these answers in writing from the seller, and test the connected features over a video call before shipping.