Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.

The headliner is considered an "irreversible interior component." If the edges are delaminated or there are deep, hard-to-clean dark water stains, it will directly lead to a downgrade in the interior grade, even if it does not affect driving. We will not use pins or low-quality glue for cosmetic repairs.

Absolutely not. The U.S. DOT and EPA have strict import restrictions on non-compliant vehicles. Any Chinese used car that is not 25 years old and not produced to U.S. standards will face mandatory crushing and destruction upon arrival at U.S. ports. We directly reject such non-compliant orders.