Because it's not a one-time transaction. Only by ensuring compliance checks, improving after-sales service, and providing parts can a good reputation be established, leading to repeat purchases and long-term cooperation.

A normal transaction moves through six stages. First, selection and verification: you shortlist cars, request VIN-level documents, and order an independent inspection (1-2 weeks). Second, contract signing and deposit: 10-30% is standard, paid against a signed contract listing the VIN and agreed spec. Third, export preparation: the seller handles deregistration and export licensing (1-3 weeks). Fourth, final payment against loading: pay the balance only after you receive the bill of lading or rail waybill number you can track. Fifth, transit: ocean shipping to most ports takes 3-6 weeks, rail to Central Asia or Europe 2-4 weeks. Sixth, destination clearance and registration: allow 1-2 weeks plus buffer for inspections. In total, plan for 2-4 months door to door. Any exporter promising full delivery in under six weeks is likely cutting corners on export paperwork.

Most exporters offer a limited warranty of 30 to 90 days covering major mechanical failures (engine, gearbox, electric motor), but only if you can prove the fault existed before shipment. Cosmetic issues, wear-and-tear parts (brakes, tires, clutch) and damage caused by improper local maintenance are almost always excluded. What is realistic to claim: · Engine or transmission failure confirmed by a licensed workshop within the warranty window, with a diagnostic report. · Undeclared accident or flood damage discovered after arrival (strongest case, keep the inspection report and photos). How to protect yourself: 1. Get the warranty terms written into the contract, including claim procedure and response time. 2. Have the car inspected locally immediately upon arrival and keep all records. 3. Communicate claims in writing (email) with photos and reports attached. Treat the warranty as a backup, not the main protection. A thorough pre-shipment third-party inspection matters far more than a paper warranty.