If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.

Rust is one of the most underestimated problems in remote buying. Request specific evidence: photos of the underbody, wheel arches, door sills, and around the windshield seal; close-ups of suspension mounting points; and ideally paint thickness readings across panels (factory paint is typically 80-120μm; heavy patches suggest bodywork). Northern Chinese cars may have winter road-salt corrosion; coastal cars can show surface rust on exposed metal. Surface rust on exhaust and bolts is normal—structural rust on frame rails, subframes, or brake lines is a deal-breaker, especially if the car is headed to a humid or coastal market. Have the inspector tap suspicious areas during the video call: flaky or bubbling metal sounds hollow. Walk away if the seller refuses underbody photos.

A Certificate of Origin (C/O) is an official document stating where the vehicle was manufactured. Customs authorities use it to decide which tariff rates and trade agreements apply to your import. Why it matters: many countries offer preferential tariffs for certain origins. With a valid C/O, such as the ASEAN-China Form E or a GSP Form A, you may pay reduced or zero duty. Without it, you typically pay the standard, higher rate. The certificate must match the vehicle exactly: VIN, make, model and invoice details. It is usually issued by the China Council for the Promotion of International Trade (CCPIT) or customs authorities. Practical tips: request the C/O before shipment, because adding it later is slow; check that your country's customs accepts the specific C/O format; and confirm with your broker whether your vehicle category qualifies for preferential rates. This single document can save you thousands in duty.