It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

If your remitting bank requires verification of the transaction's authenticity, we will promptly provide: a commercial invoice (PI) signed and stamped by both parties, a scanned copy of the vehicle purchase contract, and our legal export enterprise registration certificate from the Ministry of Commerce in China.

Of course. Our system supports single unit orders. However, objectively speaking, the shipping booking fees, documentation processing fees, and customs clearance fees for a single vehicle are very high. We recommend that individual buyers calculate the total landing cost before making a decision.