It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

It's not mandatory. Four-wheel alignment and dynamic balance are part of routine maintenance. During long-distance towing and sea transport, the suspension may experience slight changes in stress. We recommend that buyers perform a four-wheel alignment locally after picking up the vehicle at the destination port and replacing tires suitable for local road conditions.

Under normal circumstances, it takes 15 to 25 working days. This includes: domestic transfer of ownership (3-5 days), applying for an export license (3-5 days), inland trucking to the port (2-5 days), customs inspection and waiting for loading schedule (5-10 days). Do not trust false promises from other channels claiming 'loading within a week.'