Basic Information

BrandVolkswagen
SeriesPolo
Year2023
First Registration2023/03
Mileage40,000km
Transfer Count1times
FuelGasoline
TransmissionManumatic
Engine1.5L 110 L4
Color
Seats5seats

Q&A

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Does the Chinese government provide tax rebates for used car exports? Is this subsidy reflected in the car price?

Unlike new car exports, there are currently no large national export tax rebates for used cars in China. Therefore, our FOB price is purely the vehicle's residual value plus compliant operating costs, leaving no room for price wars using subsidies.

What should I do if I find obvious defects on the exterior that were not mentioned in the inspection report after receiving the car?

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

If overseas customers accidentally update the car system causing the UI to switch to full Chinese and cannot revert to English, can you downgrade remotely?

Once the car system (especially in a closed ecosystem) undergoes a major version upgrade, its bootloader is usually locked, preventing downgrades. If this happens, there is basically no solution in an overseas environment. Therefore, we strongly warn: do not blindly insert a USB drive to upgrade while offline.