Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.

It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

For older vehicles or those used in high temperature and humidity areas, we will focus on opening the hood to check if the insulation of the wiring harness in the high-temperature area of the engine compartment is cracked or brittle, to identify potential short circuit risks that could lead to spontaneous combustion.