Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

Rust is one of the most underestimated problems in remote buying. Request specific evidence: photos of the underbody, wheel arches, door sills, and around the windshield seal; close-ups of suspension mounting points; and ideally paint thickness readings across panels (factory paint is typically 80-120μm; heavy patches suggest bodywork). Northern Chinese cars may have winter road-salt corrosion; coastal cars can show surface rust on exposed metal. Surface rust on exhaust and bolts is normal—structural rust on frame rails, subframes, or brake lines is a deal-breaker, especially if the car is headed to a humid or coastal market. Have the inspector tap suspicious areas during the video call: flaky or bubbling metal sounds hollow. Walk away if the seller refuses underbody photos.

The customs of the destination country has the right to disregard the commercial invoice and reassess the value based on its internal database (such as the customs valuation red book). Any additional duties incurred are a result of the importing country's policy and are fully borne by the buyer (importer).