Basic Information

BrandVolkswagen
SeriesT-Cross
Year2023
First Registration2023/07
Mileage79,000km
Transfer Count1times
FuelGasoline
TransmissionManumatic
Engine1.5L 110 L4
ColorOther
Seats5seats

Q&A

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After receiving the car, I found that the 12V battery was dead and couldn't start, or the wiper rubber was aging. Does this count as a quality breach on your part?

No, it does not. International shipping (especially RoRo) usually takes 30 to 60 days, during which the vehicle is stationary. A dead 12V battery, natural tire pressure loss, and even wiper aging due to temperature differences are all reasonable physical wear during long-distance transport. We strongly recommend that overseas buyers bring a portable jump starter and an air pump when picking up their vehicles at the port.

Is the freight from port to port calculated per vehicle or by volume (CBM)?

RoRo ships usually charge based on the vehicle's volume (length x width x height, calculated in CBM) in tiers; container shipping has a fixed compartment price. We will calculate which method is the most economical for the current sailing.

If the vehicle's system goes black and crashes overseas due to misoperation, do you provide remote technical support?

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.