China does not have a single public accident database like CARFAX, but you can still verify history from several sources. First, ask the exporter for the insurance claim records (出险记录). Major repairs go through insurance, and the claim history shows the date, amount, and damaged parts. A car with large claim amounts (over half its value) is effectively a total loss rebuild. Second, check the vehicle's registration certificate (机动车登记证书) for transfer history — multiple transfers in a short period often follow an accident. Third, run a VIN check through commercial platforms (paid, around 20-50 RMB) which aggregate insurance, maintenance, and auction data. Cross-check everything against a physical inspection: paint thickness readings on structural points, weld quality under the seals, and underbody photos. If the records and the physical condition do not match, walk away or demand a large discount.

A realistic timeline: sourcing and negotiation 3-7 days; deposit and booking 1-2 days; pre-shipment inspection 2-4 days; export clearance and vessel booking 7-14 days; sea freight 2-5 weeks depending on destination; import customs clearance and port release 5-10 days. Overall, plan for roughly 5-8 weeks from order to port of destination by sea. For Central Asia and Russia by rail, 2-3 weeks total is common. Tips: ask the exporter for a written schedule with milestones (inspection done, customs cleared, vessel loaded, ETA); track the vessel yourself once you have the container or booking number; and remember Chinese holidays — Chinese New Year and Golden Week can add 1-2 weeks of delay.

Handling claims with an overseas exporter works best when expectations are set before payment. Prevention: put the inspection standard, photo/video evidence requirements, and a dispute clause into the sales contract. Keep all chat records and payment receipts. Typical process if issues arise: 1) Notify the exporter within 48-72 hours of delivery with photos/videos as evidence. 2) Most disputes fall into two buckets: shipping damage (handled via marine insurance — this is why insurance matters) or undisclosed mechanical defects (handled per contract, often via partial refund, spare parts, or repair cost sharing). Realistic expectations: exporters rarely accept returns, so negotiate compensation instead. A reputable company will usually cover reasonable repair costs for defects confirmed to pre-exist shipment. Tip: for higher-value cars, hire a local third-party inspection at destination as final evidence — it strengthens any claim significantly.