Most exporters offer a limited warranty of 30 to 90 days covering major mechanical failures (engine, gearbox, electric motor), but only if you can prove the fault existed before shipment. Cosmetic issues, wear-and-tear parts (brakes, tires, clutch) and damage caused by improper local maintenance are almost always excluded. What is realistic to claim: · Engine or transmission failure confirmed by a licensed workshop within the warranty window, with a diagnostic report. · Undeclared accident or flood damage discovered after arrival (strongest case, keep the inspection report and photos). How to protect yourself: 1. Get the warranty terms written into the contract, including claim procedure and response time. 2. Have the car inspected locally immediately upon arrival and keep all records. 3. Communicate claims in writing (email) with photos and reports attached. Treat the warranty as a backup, not the main protection. A thorough pre-shipment third-party inspection matters far more than a paper warranty.

If the buyer's country is under international sanctions, or if the buyer fails to provide a legitimate source of funds leading to the bank returning the payment, all transfer fees and exchange rate losses incurred during this period are to be borne entirely by the buyer.

It depends on the brand and model, so verify before you buy. Three things to check. First, connectivity: many Chinese EVs use embedded SIMs tied to Chinese carriers. Abroad, remote app control, live navigation and some cloud services may stop working unless the car can switch to a local SIM or the brand operates servers in your region. Second, language and navigation: ask the exporter to show the system menu in English or your language, and confirm the maps can be switched to your region — some head units carry China-only map data. Third, charging: verify the charge port standard (GB/T, CCS or Type 2) and whether the onboard AC charger accepts your local grid voltage and frequency. Also ask about OTA updates: official overseas models usually receive them; grey-import cars often do not. Get these answers in writing from the seller, and test the connected features over a video call before shipping.