Because it's not a one-time transaction. Only by ensuring compliance checks, improving after-sales service, and providing parts can a good reputation be established, leading to repeat purchases and long-term cooperation.

Chinese EVs ship with GB/T charging ports, which are not used in Europe (Type 2/CCS2), North America (J1772/CCS1/NACS), or most of Latin America. Plan for these extras: 1. GB/T to local standard adapter or converter box: this lets you charge at public stations. A simple passive adapter works for AC charging; DC fast charging needs an active converter, which is expensive — many owners skip it and rely on AC. 2. Portable charger swap: the included travel charger has a GB/T plug. Buy a local wallbox or a portable EVSE with your country's plug instead. 3. Home electrical check: confirm your home circuit can handle 7–11 kW, and have an electrician install a dedicated line if needed. Ask the exporter for the car's charging port photos and on-board charger capacity before buying. Budget roughly a few hundred dollars for adapters and a wallbox. Without planning, you may end up with a car that can only trickle-charge from a wall socket.

This is a common issue, and there are several practical ways to get your Chinese car serviced locally. 1. Ask the exporter before buying: many professional exporters can provide workshop manuals, wiring diagrams, or diagnostic software for the models they sell. Put this in writing in your purchase agreement. 2. Use online communities: Chinese brands like BYD, Chery, Geely, and Haval have active owner forums and Facebook/Telegram groups in Russia, Central Asia, the Middle East, and Latin America where wiring diagrams and repair procedures are shared. 3. OBD diagnostic tools: most Chinese cars from 2016 onward support standard OBD-II protocols. A tool that reads manufacturer-specific codes (not just generic ones) helps any mechanic identify faults. Ask the exporter which protocol your model uses. 4. Video call assistance: some exporters offer paid remote support where their technician guides your local mechanic via video call — agree on rates and availability in advance. 5. Parts cross-referencing: many Chinese cars share platforms and components; experienced mechanics can match brake pads, filters, and sensors to cross-compatible parts available locally. Key point: choose a brand with existing presence in your region — the larger the local fleet, the easier support becomes.